Medical Receptionist

COMMUNITY HEALTH CENTRE Chatham-Kent Community Health Centres (ON)

150 Richmond Street
Chatham, Ontario Chatham
Canada
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03/20/2026

The medical receptionist will support the mission, vision and values of the CKCHC. Within a patient orientated team environment, the medical receptionist will provide reception, clerical and administration support for all services offered through the CKCHC.

• Perform reception and administrative duties; greeting clients in person and on the phone, photocopying, faxing and scanning documents into the Electronic Medical Record (EMR) system
• Schedule clients, specialist and diagnostic testing appointments
• Prepare, maintain, update, retrieve, files charts manually and electronically
• Provide referral information for internal and/or external programs and services
• Ensure accurate tracking and logging of all client interventions, hours and appropriate reporting requirements
• Prepare referral and consultation letters as requested
• Maintain appointment scheduling templates and an up-to-date resource and referral directory
• Supervise graduate students in field placement practicum or internships, as requested
• Respect the cultural diversity of the client, community and CKCHC.

• 2-5 years of recent experience with preference to those who have worked in a community health setting
• Experience with reception responsibilities using a multi-phone system and EMR
• Exceptional customer service skills required to work with internal and external clients and community partners
• Strong communication and excellent interpersonal skills, combined good analytical, problem solving, organizational and administrative skills
• Demonstrated ability to work with individuals from diverse backgrounds and work effectively in an interprofessional team environment
• Proficiency in the use of computers and EMR programs
• French and other language skills, an asset.

• Medical Secretary Diploma from a recognized institution
• As a condition of employment, you are required to submit proof of COVID-19 vaccinations (2 doses required)