QA Lab Technician

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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business‑to‑business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate.

We have a long‑standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Vacancy Status:
Active vacancy (currently recruiting).

The responsibility of the Quality Assurance Technician is to perform day‑to‑day activities, conduct analysis, and interpret QA information in accordance with Barry Callebaut Policies and Procedures. The QA Technician will communicate and interact with both internal and external customers within Barry Callebaut. The Quality Assurance Technician ensures food and employee safety in their daily routine. They must be able to work independently, make decisions and represent the quality department effectively in the absence of more senior quality representatives.

• Collect and test samples of raw materials, in‑process products, and finished goods, including microbiological and analytical testing.
• Perform key analytical tests such as moisture, fat content, colour, viscosity, and particle size.
• Monitor production processes to ensure compliance with QA standards, CCPs, OPRPs, and food safety regulations.
• Maintain compliance with FSSC 22000, Barry Callebaut standards, and customer specifications.
• Document all test results, maintain traceability records, and report deviations to the QA Supervisor.
• Prepare Certificates of Analysis (COAs) for outgoing products and verify accuracy of QA and Food Safety records.
• Support internal audits and assist with audit preparation to maintain certification and regulatory compliance.
• Participate in sensory evaluations for flavour, texture and appearance.
• Support corrective and preventive actions by analyzing QA trends and contributing to root cause investigations.
• Act as a QA point of contact for operations, supporting cross‑functional collaboration and representing QA when required.

• College Diploma/University Degree with preference given to a science discipline.
• Minimum of two years of experience in a food manufacturing environment.
• Previous laboratory experience is required.
• High degree of computer literacy with excellent written and oral communication skills.
• SAP experience is an asset.
• PCQI certification is an asset.

Hourly Rate: $30.49

Hours of Work:
Continental Night Shift, 6:00pm-6:00am

Shift Details:
Night Shift

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.