MRO Quality Specialist

Job Description

Main Objectives / Basic Function:
Reporting to the Director of Quality, the MRO Quality Specialist will be responsible to ensure that maintenance procedures and operations adhere to industry standards and regulations. They will oversee quality assurance programs, conduct audits, and investigate incidents to identify root causes and implement corrective actions. The Quality Specialist validates the organization's quality assurance and ensures staff are technically qualified based on regulations;

this includes validation of shop floor training.

• Validate the onboarding training process for shop floor to ensure consistency and alignment to the expected standards
• Report monthly on internal non-quality events and the associated root cause / corrective action plans to prevent re-occurrence
• Monitor and measure quality performance:
  Track key metrics related to customer satisfaction and identify areas for improvement.
• Lead resolution of MRO technical events and/or customer escapes. Ensure timely and effective investigation and closure of all found non-conformances or letters of disclosure (using 8D methodology, root cause corrective action and failure analysis reports)
• Support the Person Responsible for Maintenance (PRM) in annual reporting and renewal process with authorities
• Manage Quality documents and records control:
  Ensure accurate and secure documentation of all maintenance activities.
• Review, audit and revise existing quality procedures in accordance with the update frequency
• Conduct internal audits and manage corrective actions:
  Identify and address non-compliance issues in a timely manner.
• Collaborate with other departments:
  Work closely with operations, maintenance, and other functional areas to ensure compliance and meet regulatory requirements.
• Understand and comply with regulatory requirements:
  Keep abreast of changes in aviation regulations and ensure compliance.
• Communicate effectively:
  Clearly and concisely communicate quality standards and procedures to all stakeholders.
• Ensure safe operational practices:
  Promote a culture of safety and ensure that all maintenance activities are performed safely and according to established procedures.
• Attend Level 1 QRQCs and support the RPO process with Safran tools and techniques

• Skills &
  
  Core Competencies:
  
  Ability to assess technical requirements and provide guidance
• Skills &
  
  Core Competencies:
  
  Ability to make the right decisions
• Skills &
  
  Core Competencies:
  
  Ability to work as part of a team
• Skills &
  
  Core Competencies:
  
  Ability to escalate problems when support is needed
• Skills &
  
  Core Competencies:
  
  Highly skilled and experienced in problem solving methodologies

• Education &/or
  
  Certifications:
  
  Degree in Engineering, Quality, Business or equivalent

• Work Experience:
  
  5 years' experience in Quality or technical role
• Aerospace Industry Product and Process knowledge

• Specialized Knowledge:
  Quality principles, standards and procedures, CAR
  561, CAR
  571, CAR
  573, AS9100, Part 145

• Communication
  
  Skills:
  
  Ability to communicate clearly and concisely, internally and with other departments at the site.
• Communication
  
  Skills:
  
  Ability to negotiate with internal contacts
• Communication
  
  Skills:
  
  Strong Reporting capability
• Communication
  
  Skills:
  
  Ability to summarize complex subjects

Feeling hesitant because you don't meet all of the job requirements? Don't be! Safran Landing Systems (Safran

LS) is committed to creating an inclusive, diverse and equitable team and encourages all applicants to apply. If you love a challenge and want to work in an exciting, high-tech environment, we want to hear from you.

We see diversity as a means to leverage creativity, collective performance and innovation. We welcome applications from individuals regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Safran

LS is committed to a positive, supportive, and inclusive environment with continual learning opportunities and a focus on well-being in the workplace. Safran

LS offers accommodations for people with disabilities in all parts of the hiring process and will work with applicants to meet accommodation needs that are made known to Safran

LS in advance. At Safran

LS, a passion for Aerospace can mean a limitless career, land your next position with us! While we thank all applicants, only those being considered for an interview will be contacted. The above statements reflect the general items considered necessary to describe principal functions of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the position.

Other duties may be assigned as per management instruction. All applicants must meet the following requirements:

Minimum age of 18 years. Canadian Controlled Goods Regulations (CGR), U.S. International Traffic in Arms Regulations (ITAR) and Canadian government security clearances and applicable contractual obligations.

Safran Landing Systems…