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Customer Service Desk Associate

Job in Chatham, Ontario, Canada
Listing for: Walmart Canada Corp
Full Time position
Listed on 2026-05-05
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: (CAN) Customer Service Desk Associate

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations.

What you'll do
  • Properly follows Refund Automation procedures according to Company guidelines.
  • Properly completes all defective slips.
  • Assists customers with information, refunds, exchanges and directions.
  • Maintains sales tax exempt records.
  • Ensuring all damaged merchandise is sent to Claims for processing.
  • Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
  • Ensures all items are scanned correctly before being returned to the sales floor.
  • The minimum rate of pay for this position starts from $17.75.

    Walmart will accommodate the disability-related needs of applicants and associates as required by law.

    Primary Location

    CHATHAM, ON N7L 0E9, Canada

    Important Note:

    To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

    R-2497918

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    Position Requirements
    10+ Years work experience
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