Retail Customer Service Associate

Position: Retail Customer Service Associate Opportunity
Walmart Canada is hiring a Customer Service Desk Associate in Chatham, Ontario.

This role offers a chance to build your skills in the retail sector while delivering exceptional customer service.

As a Customer Service Desk Associate, you will engage with customers directly, helping them with refunds, exchanges, and providing necessary information. Your adherence to company policies is crucial in maintaining security and efficiency at the service desk. This role allows you to contribute meaningfully to customer satisfaction and store operations.

Key Responsibilities:

• Follow detailed Refund Automation procedures

• Accurately complete defective slips as required

• Assist customers with refunds and information requests

• Maintain proper sales tax exempt records

• Ensure accurate scanning of return items before restocking

Requirements:

• Strong interpersonal skills and customer focus

• Detail-oriented with transaction accuracy

• Committed to following company policies

• Experience in customer service or retail is preferred

• Willing to meet disability accommodation needs

Drive customer satisfaction and operational excellence as a Customer Service Desk Associate with Walmart Canada.
#J-18808-Ljbffr