OMNI Customer Fulfillment Associate

Position Summary

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

• Efficiently pick and assemble orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Pack orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensure that products picked are of the highest quality (e.g., no damaged products, freshest product selection).
• Correctly document and label all orders through interpretation and understanding of documentation including pick slips, packaging details, shipping labels, etc.
• Optimize tote fill by packing orders in a space‑efficient manner while still ensuring product quality standards are maintained.
• Balance fulfillment responsibilities with customer interaction and offer service, including supporting issues to resolution.
• Adhere strictly to safety and food hygiene standards, maintain a clean and hygienic work area, immediately clean spills and debris, and ensure all totes are clean and void of debris before packing. Operate material‑handling equipment safely and complete all safety pre‑inspection checks before use. Exhibit behaviors that support the organization’s mission and core values.
• Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrate flexibility in completing/adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum hourly rate: $17.75; rate will be determined based on relevant experience.

Age – 16 or older

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

881 St Clair St, Chatham, ON N7L 0E9, Canada

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