Customer Service Representative

Location

24 Marlborough Street South, Blenheim.

$20.82 per hour.

At the LCBO, we always have the right spirit! Do you?

Important: candidates need only apply for one position for cities or towns with multiple locations and job postings.

The LCBO is looking for Summer Customer Service Representatives to work between May 4, 2026 and September 7, 2026. We are looking for great people who are passionate about delivering an engaging customer experience that keeps our customers coming back. If you’re interested in becoming a friendly and helpful go‑to expert in our retail stores for Summer 2026, then this role is for you.

As part of your paid training, you will learn about store operations, customer service, and product knowledge: wine, beer, cider and spirits.

• Serve customers using our cash register system in a prompt, courteous, and responsible manner.
• Ask for donations for our partner charities (Spirit of Sustainability Campaign).
• Participate in customer experience and postal code surveys.
• Receive product, replenish it on the shelves, and face‑up products.
• Ensure the store is clean, organized, and safe for all (clean up spills and broken bottles).
• Lift cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods.

• Comfortable working with people (teammates and customers).
• Legally allowed to work in Canada (valid SIN, student, or work permit).
• At least 18 years old.
• Bilingualism (English and French) is a bonus.
• Agree to complete a Criminal Background Check, at your own expense, before starting work.

• Friday (5:00PM – Close).
• Saturday and Sunday (available all day for a 4‑to‑8‑hour shift).
• Long weekends (Victoria Day, Canada Day, Civic Holiday, Labour Day).

• Additional work may be available during the week (Monday–Thursday) based on store needs.
• Schedules are posted two weeks in advance.
• Extra shifts may arise on short notice.

• Online learning to support your interests and growth.
• Future employment opportunities for eligible employees.
• Employee Family and Assistance Program (TELUS Health).
• Discounted services, products, and tickets to sporting and entertainment events (Work Perks).
• Work that makes a difference in communities across Ontario.

The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.

Only applicants selected for further consideration will be contacted.