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Customer Service Rep HelpDesk/Support

Resident Services Advisor — Customer Care

Job in Chatham, Kent County, ME4, England, UK
Listing for: MHS Homes
Contract position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A housing association in Chatham is looking for a customer service professional on a fixed term contract. You will be the primary contact for customers through phone, email, and face-to-face interaction. The ideal candidate should have experience in a contact centre or customer-facing role, strong communication skills, and the ability to empathize with diverse customers. The role includes handling calls, resolving queries, and encouraging effective use of digital tools.

Offers include a performance-based bonus and flexible employee benefits.
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