Credit Control Manager

This role is with a well-established company in the Retail sector, known for its commitment to excellence in product delivery and customer satisfaction. The organisation offer a structured and professional environment for career growth.

• Opportunity to Manage the full day-to-day credit control function, including releasing orders, following due credit checks, posting and allocating receipts, and issuing customer account statements.
• Oversee debtor accounts, ensuring accurate records and reconciliations.
• You will predominantly be working with Retail Accounts within a well maintained ledger
• Develop and maintain strong relationships with clients to support efficient collections.
• Assess credit risk and establish credit limits for new and existing customers.
• Facilitate the use of discretionary limits for eligible customers
• Prepare regular reports on outstanding debts and account statuses for management review.
• Collaborate with internal teams to resolve disputes and billing issues promptly.
• Ensure compliance with company policies and industry regulations related to credit management.
• Provide recommendations for process improvements within the credit control function.
• Monitor over-90-day debt and take appropriate action to reduce exposure, includingdispute resolution, payment negotiation, and initiating legal proceedings where necessary.
• Liaise with internal sales representatives to support account management and resolve issues impacting payment
• Work collaboratively with the Logistics and Customer Services teams on EDI-related processes and requirement

A successful Senior Credit Controller should have:

• Excellent communication skills to build and maintain client relationships.
• Worked with EDI Systems (Can be tought)
• Retail Industry Background (Preferred)
• Proficiency in relevant accounting software and Microsoft Office applications.
• A detail-oriented and organised approach to work.
• The ability to work independently and collaboratively as part of a team.

• Permanent position offering long-term career opportunities.
• Supportive and professional work environment
• Opportunities for growth and development within the accounting and finance department.

Credit Control Manager
• Chatham, England