Credit Controller

Location: Brompton

Credit Controller London | International Law Firm | Hybrid An internationally renowned law firm is seeking a Credit Controller to join their London Finance team. Working closely with senior stakeholders and clients, this role will play a key part in driving cash collection performance, reducing aged debt and supporting the firm's wider revenue function. This is an excellent opportunity for a legal finance professional to gain credit control and e-billing experience, and to join a collaborative, high-performing environment with significant stakeholder interaction.

Key Responsibilities Debt collection
- Proactively manage and recover outstanding invoices through regular communication via telephone, email and client billing portals.

Client relationship management
- Develop and maintain strong relationships with client finance teams, accounts payable contacts and internal stakeholders.

Aged debt monitoring
- Review aged debt reports, identify collection risks and escalate concerns to partners, fee earners and management where appropriate.

Payment negotiations
- Coordinate and agree payment arrangements in line with firm policies and partner guidance.

E-billing management
- Manage invoice submissions across various e-billing platforms, monitoring invoice status, rejections and compliance requirements.

Invoice resolution
- Investigate and resolve billing rejections, working closely with billing teams and fee earners to ensure prompt resubmission.

Billing compliance
- Liaise with clients to obtain and verify matter IDs, purchase orders, budgets, approval workflows and timekeeper rates.

Record maintenance
- Maintain accurate records of client billing guidelines, budgets and billing requirements.

Financial query management
- Act as a key point of contact for client and internal finance queries relating to billing and collections.

Reporting and analysis
- Produce regular reports on debtor performance, collection activity, e-billing status and key client trends.

Process improvement
- Support the enhancement of credit control procedures, reporting methods and collection strategies.

Month-end support
- Assist with month-end activities and contribute to overall revenue and finance team objectives. Experience Required

Experience with in a Credit Control or Revenue role gained in a law firm environment.

Understanding of collections processes.

Experience working with e-billing systems such as Counsel Link, Legal Tracker, Collaborati or similar platforms.

Knowledge of Elite 3E, or similar legal finance system.

Ability to communicate and influence stakeholders at all levels. Excellent verbal and written communication skills.

Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.