ICT Business Applications Analyst

Our client is seeking an ICT Business Applications Analyst to join their team on a 3 month contract with the possibility of a permanent position afterwards. The role will be based in Chatham, Kent on a hybrid basis.

• Providing 2nd line support for applications and work with the wider ICT Team to deliver a comprehensive and unified service to the business.
• Develop business solutions from a suite of M365 products (Power Apps, Power Automate, SharePoint, Dynamics etc)
• Collaborating with software providers to resolve incidents and deliver enhancements to solutions.
• Supporting upgrades and patching applications, including User Acceptance Testing, development and maintenance of thorough UAT scripts.
• Working with the Governance Team and data owners to set up and maintain data retention policies within systems.
• Carrying out system administration duties to support general maintenance, changes in staff, procedure and access required.
• To be the ICT lead for business projects, providing technical expertise and assisting in process design and solution delivery and implementation.
• Identifying system improvements and efficiencies to support business processes.
• Investigating new technologies and solutions based on requirements, make and support recommendations.
• To provide training and user guides for colleagues for new releases of software, enhanc...