Operations Manager

Operations Manager - Electronic Security Installer (Experience needed) - Kent

£65,000 + 10% Bonus + Company Car + Full Permanent Benefits

A growing, forward thinking Electronic Security provider in Chatham Kent area is looking for an experienced Operations Manager to take ownership of day to day operational performance across its installation and maintenance functions. This is a key leadership role within a business that designs, installs, and maintains Integrated Security, Fire & Security Systems for a wide range of clients.

If you thrive in a fast paced environment, enjoy improving processes, and have a background within a NSI/ NACOSS security Installer, this opportunity offers genuine influence, autonomy, and long term progression.

The Role for Operations Manager - Security Systems/ Electronic Security / Fire and Security

Overseeing daily operational performance across CCTV, Access Control and related electronic security services

• Ensuring SLA adherence and high?quality service delivery
• Introducing and refining operational procedures, processes, and best practice
• Coordinating training, development, and competency management for engineers and support staff
• Supporting scheduling, resource planning, and workflow management
• Driving continuous improvement across installation and maintenance operations
• Acting as a central point of coordination between engineering, technical support, and senior management

About You as Operations Manager - Security Systems/ Electronic Security/ Fire and Security

Experience working for a NACOSS/NSI electronic security Installer

• Strong operational leadership within CCTV, Access Control or integrated security environments
• A structured, organised approach with the ability to streamline processes
• Confidence managing SLAs, KPIs, and service performance
• A proactive mindset with the ability to implement new procedures and drive change
• Excellent communication skills and the ability to support and develop others

You'll be supported by a highly capable Technical Manager, giving you the space to focus on operational excellence and continuous improvement.

What's on Offer for Operations Manager - Security Systems/ Electronic Security / Fire and Security

• £65,000 salary
• 10% annual bonus
• Company car
• Full permanent benefits package
• Excellent office environment
• A growing, ambitious business with real investment in people and systems

Contact me, apply, or call - if you have Managed Operations for a NSI/ NACOSS Installer in UK, and Commutable to Chatham area, Kent, etc

Steve Eley - Fire & Security Recruiter (Agency) since 2001

Specialist in Fire & Electronic Security recruitment across the UK.