Multi-Site Security Officer

Job Description

Job Role: Multi-Site Security Officer

Working Hours: Zero hours - must be able to work both days and nights

Location: Covering various sites within Chatham

Reporting to: Operations Manager

An exciting opportunity has arisen at Anchor Group Services for an experienced security officer to join our established security team in Chatham as a Relief Security Officer.

As Relief Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with colleagues, visitors and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

Candidates should also demonstrate flexibility with working hours and possess the ability to work effectively both independently and as part of a team.

You will be required to support the site security teams at Ceva Chatham and Chatham Docks by being flexible and reliable to cover shifts as required; this will include working a variety of days and nights.

The successful candidate must hold a valid SIA Door Supervisor (DS) Licence as a minimum. A CCTV Licence is desirable but not essential. A valid UK driving licence is also required.

• Protect the client’s property, people and/or assets by providing security services in accordance with the sites published Assignment Instructions (AI’s) and site‑specific procedures.
• Prevent losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Prevent and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Operate and monitor site CCTV equipment.
• Complete reports by recording observations, information, occurrences, and surveillance activities.
• Maintain organisation's stability and reputation by complying with legal requirements.
• Contribute to team effort by accomplishing related results as needed.
• Act as a first line support to customers and visitors to site, providing a professional and friendly service.
• Understand the needs of our customers, respond accordingly to customer queries and requests and take appropriate action.
• Maintain professional conduct at all times.

• Essential: Valid SIA Door Supervisor (DS) Licence
• Essential: Valid UK Driving Licence
• Preferred: Valid CCTV Licence
• Full 5-year employment checkable history
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well‑groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast‑moving environment
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking

• Access to a range of nationally recognised courses via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking

Within commuting distance of:
Chatham, Strood, Chattenden, Gillingham, Cuxton, High Halstow, Wouldham, Cliffe, Burham, East Tilbury, Snodland, Upchurch, Meopham, Lower Halstow, Newington, Gravesend, Tilbury, Maidstone, Allhallows.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.