Job Details:
Job Location:
Chatham Store - Chatham, IL, Position Type:
Full Time, Education Level: High School or GED, Salary Range: $52000.00 - $64000.00
Salary, Travel Percentage:
Occasional, Job Shift: Any, Job Category:
Retail, Our Mission:
Providing people with the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.
Job Title:
Store Manager
Department:
Donated Goods Retail
Reports To:
District Manager
Classification:
Exempt
EEO-1 Category:
First/mid-level officials and managers
Safety Sensitive:
Yes
Supervises:
Assistant Store Managers, Store Supervisors, and other store personnel
Job Summary Manages all aspects of store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. Conducts self with honesty and integrity, ensuring that all business activities are transparent and ethical.
Essential
Job Duties Oversees store’s operation; directs activities of store staff and volunteers, ensures that all sales transactions and donated goods are processed and reportedCommunicates the organization’s mission, vision, and values and promotes diversityTrains, coaches, and provides feedback to strengthen and develop staff skillsEnsures staff follows policies and proceduresResponsible for maintaining compliance will all applicable employment laws and regulationsActively recruits, hire, and schedules staff, conducts performance evaluations, administers discipline, documents and communicates performance and behavioral issuesDemonstrates leadership and positive role modeling for staffEffectively manages time and monitors staff time to ensure that work is completedEnsures the completion of job dutiesOversees maintenance and care of equipment, machinery, and facilitiesChampions safety and loss prevention programs and handles loss control concerns by working in partnership with our Loss Prevention DepartmentDevelops business plan, manages store’s expenses, and oversees the budgetMaximizes the store’s financial performance and achieves desired resultsDrives operational improvementsMaintains quality control in retail operationsContributes to team success by involving others in work processes, decisions, and actionsFills in for store staff as neededTravels to locations within the LLGI territory to support the organization’s needsResponsible for all aspects of store operations whether is physically present at the assigned location or notEnsures that the customer perspective is a driving force behind customer satisfactionSeeks to understand the customer’s circumstances, problems, expectations, and needsSupports the needs of the customer by providing donated goods in a timely mannerIdentifies customer service issues and creates solutionsBuilds customer awareness around LLGI’s missionIdentifies and corrects conditions that affect employee and customer safetyComplies with safety standardsIdentifies opportunities, and generates ideas to improve sales floor objectivesInitiates action to maintain daily sales targetPartners with retail operations team to identify, assess, create, and implement process improvementEmbraces the mission, vision, and values of LLGIInitiates action to accomplish objectives in a proactive mannerSeeks to understand…
