Lab and Field Applications Scientist

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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description The Lab and Field Applications Scientist is a technically oriented role that supports dissolution and diffusion products through a combination of sales enablement, customer-facing technical support, field engagement, troubleshooting support and in-house laboratory work. This position serves as a key technical resource for the sales team, customers, distributors, service personnel, and internal stakeholders. Responsibilities include supporting sales and customer meetings through virtual product discussions, technical in person presentations, and field application guidance;

participating in customer visits and field demonstrations; developing and communicating application data; assisting with product testing and development; executing laboratory procedures; supporting customer and distributor training; and maintaining a strong working knowledge of instrument hardware, software, operation, applications, and related laboratory workflows. This is an onsite job position, except when required to travel outside to visit customer sites.

RESULTS EXPECTED:

This position is responsible for the following duties with limited direction and guidance from the Product Line Manager and the Senior Chemist – Dissolution and Diffusion. This role requires the ability to communicate technical information clearly in video meetings, support customers and sales representatives in the field, and complete assigned laboratory responsibilities when not engaged in customer-facing activities.

Respond to customer and sales team inquiries regarding dissolution and diffusion products, applications, workflows, troubleshooting and technical capabilities. Design, develop, and perform dissolution and diffusion procedures and communicate these results to customers and in-house personnel by writing application notes, e-mails and letters, and presentations. Create and present training on products to other in-house and distributors field personnel. Prepare and deliver virtual and in-person technical presentations, product demonstrations, seminars, and customer application discussions;

support sales representatives during video meetings, field sales calls, trade shows, and customer visits. As the subject matter expert on instruments, write, review and approve associated SOPs. Train in-house and distributor service personnel in pertinent SOPs. Provide insight into and relay customer perspective and needs to the Product Line Manager and work together to assist with product development. Perform instruments/software demonstrations and train customers in the use of instruments and associated software.

Perform duties as needed to evaluate competitive products. Generate competitive product information and analysis with current information to inform Product Manager of any additions, deletions, or suspected inadequacies Identify and provide basic input on sales tools, technical materials, sales collateral, media and other promotional materials and campaigns Perform in-house laboratory responsibilities when not supporting field or customer-facing activities, including application testing, feasibility work, product evaluations, instrument setup, routine laboratory maintenance, supply…