Citation, Operations Coordinator

Full Time, On-Site, Chattanooga, TN, USA

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live
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This position provides planning support for the Production Departments. The Operations Coordinator will assist with planning, scheduling, and monitoring production activities, including creating work packages, and parts coordination. This position requires strong organizational skills and attention to detail; advanced knowledge of Word, Outlook, and Excel, as well as strong communication skills.

• Must have reliable transportation to get to work each and every day.
• Entering discrepancies into Corridor as needed.
• Sort and organize paperwork at aircraft, such as parts traceability, completed work cards, log entries, and burn certifications, as applicable.
• Assist with parts ordering, prior to aircraft arrival if necessary, and throughout the project as well as following through with parts arrival status in coordination with the Purchasing team.
• Coordinating with vendors for repairs and services.
• Material quantity tracking for Completions projects.
• Once SOF comes through; adds to Program Manpower Sheet and assigns Lead to WO
• Create project folder adding the SOF to the folder and interior pictures when done
• Schedules and attends kick off meeting. Takes notes and adds item 1 milestones
• Schedules or attends debrief when the plane comes in and adds customer squawks to the WOQ
• Add cards to WOQ that may not have been on the SOF or customer requested to be added
• Order’s long lead time parts for jobs when advised date by Leads
• Build work packages by printing cards, stickers for the AC, print squawk bar code sheet for clocking in/out and creating the Red Books
• Reviews WO books for squawks generated from inspections and adds into WOQ; advises Leads, Project Manager and Program Manager when completed so they can enter estimates.
• Processes cores to go to the cores team to send out
• Pull Cores Owed to Vendor lists to update cores for any needed extensions
• Process RTS parts to be returned to stock
• Deliver parts to the floor for AC
• Requests POs for services going out for repair/service
• Ship out customer property when needed
• Print out Tool Box Audit sheets for leads monthly
• Organize completed cards at the end of the project by squawk number; stamp times/cycles and dates and turn in to QA for RTS
• Effectively and clearly communicate (i.e., speak, write, read) in English
• Any other job-related duties as assigned by supervisor or management

What you’ll need to bring with you: A High school diploma or equivalent. A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Extensive experience using Microsoft Office products to include Excel. Extensive office and administrative support experience.

We’re looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common.