Field Compliance Officer - Sites

SUMMARY

• Provides consistent field-level oversight across assigned facilities to ensure compliance with policies, procedures, General Orders, Post Orders, contract requirements, training standards, and established operational requirements. Conducts routine site visits, inspections, and compliance evaluations; identifies deficiencies; provides guidance and support to supervisory personnel; and coordinates corrective actions with the Account Manager. Serves as an intermediary between Account Managers and Site Supervisors to promote consistent implementation of requirements across all assigned locations.
  
  Maintains accurate documentation of inspections, compliance evaluations, deficiencies, and corrective actions in accordance with established quality assurance requirements.

• Provides functional oversight and compliance guidance to supervisory personnel assigned to facilities. Monitors operational performance and compliance across assigned locations and provides management with information regarding the status of posts, personnel, training, documentation, and adherence to requirements. Assists supervisory personnel with corrective actions and follows up on identified deficiencies to support timely remediation. This position does not independently modify or interpret policies or written guidance and works with the CTS, as appropriate, to ensure alignment and consistent implementation.

To perform the job successfully, an individual should demonstrate the following competencies (minimum of
5):

• Problem Solving
  - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

• Oral Communication
  - Speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings.

• Teamwork
  - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.

• Diversity
  - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment- free environment;
  Builds a diverse workforce.

• Ethics
  - Treats people with respect;
  Keeps commitments; inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.

• Organizational Support – Follows policies and procedures;
  Completes administrative tasks correctly and on time; supports organization’s goals and values;
  Benefits organization through outside activities;
  Supports affirmative action and respects diversity.

• Judgement – Displays willingness to make decisions;
  Exhibits sound and accurate judgement;
  Supports and explains reasoning for decisions;
  Includes appropriate people in decision-making process;
  Makes timely decisions.

• Professionalism – Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions;
  Follows through on commitments.

• Quality
  - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.

• Safety and Security
  - Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe conditions;
  Uses…