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Head of Customer Success — Hybrid SaaS

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Goliath Data
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Success — Hybrid SaaS Growth

Goliath Data is seeking a Head of Customer Success in Chattanooga, TN, offering a hybrid work arrangement. You will lead the CS team, shape customer journeys, monitor account health, and drive programs that boost satisfaction and retention across a fast-growing SaaS/data-driven platform.

You will collaborate with Sales, Product, and Operations to translate customer feedback into product enhancements, coach team members, and champion a customer-centric culture.

We have an opening for a Head of Customer Success — Hybrid SaaS Growth in Chattanooga, TN, United States within Sales.

We are currently recruiting a Head of Customer Success — Hybrid SaaS Growth for our team in Chattanooga, TN, United States.

This is a great position to take on the Head of Customer Success — Hybrid SaaS Growth role at Goliath Data.

As a Head of Customer Success — Hybrid SaaS Growth, you will play an important part at Goliath Data in Chattanooga, TN, United States.

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