Counselor, Educational Outreach Programs

We have an opening for a Counselor, Educational Outreach Programs
at our Chattanooga State campus!

Our Purpose
- We support and empower everyone in our community to learn without limits.

Our Values:

We cultivate a welcome and supportive environment.

We care about the well-being of each other.

We instill trust through integrity and transparency.

We encourage fearless innovation and resilience.

We collaborate to build a better future.

Our Mission-We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

The Community College Counselor (Educational Outreach Programs) plays a critical role in fostering student success and well-being through direct services, collaboration, and strategic engagement across the institution's core priorities. This position requires a dedication to holistic student support, a commitment to teaching excellence in student development, the pursuit of program innovations, the advancement of an organizational culture, and a strong sense of fiscal stewardship.

• Provide short-term, evidence-based personal counseling, addressing mental health, psychosocial, and academic challenges for students of all ages.
• Conduct crisis intervention and threat assessments, coordinating with emergency services and internal resources to ensure student safety and well-being.
• Develop and facilitate referral pathways to community-based mental health resources, social services, and specialized care providers, ensuring seamless continuity of care.
• Collaborate with faculty and staff to identify and support students experiencing distress, using a proactive, preventative approach.

• Design and instruct student success workshops and seminars (e.g., stress management, study skills, coping mechanisms, career exploration) to promote developmental skills.
• Integrate counseling theories and student development models into psycho educational programming, serving as a pedagogical resource for student-facing services.
• Mentor and train peer counselors, student leaders, and college staff on mental health literacy, appropriate boundaries, and effective referral processes.
• Utilize data to inform and evaluate the effectiveness of psycho educational offerings, continually refining curriculum to meet evolving student needs.

• Research, propose, and implement creative, student-focused counseling programs and service delivery models that address specific needs of historically underserved or marginalized student populations (e.g., first‑generation, veterans, students with disabilities).
• Leverage technology (e.g., virtual counseling platforms, mental wellness apps) to expand access to counseling and support services for students in hybrid or fully online modalities.
• Contribute to assessment and evaluation practices for all counseling services and programs to demonstrate effectiveness and inform future planning.

• Advocate for and contribute to a college-wide culture of care and belonging, ensuring counseling practices are culturally responsive, trauma‑informed, and grounded in social justice principles.
• Provide consultation to college leadership on policies and procedures that impact student mental health and academic success (e.g., withdrawal, leave of absence, code of conduct).
• Lead professional development activities for college personnel, focusing on topics that promote student well‑being.

• Identify and utilize low-cost or no-cost resources to enhance service offerings without compromising quality, ensuring efficient and cost‑effective service delivery.
• Utilize Medicat and other relevant platforms to maintain thorough documentation, including clinical records and those that meet FERPA and HIPAA regulations.
• Maintain strict confidentiality and ethical standards as prescribed by state licensing boards and professional organizations.
• Participate in quality assurance and documentation audits to…