Corporate Trainer & Facilitator - Chattanooga, TN

The Corporate Trainer & Facilitator delivers highly interactive, engaging instructor‑led training across the organization, both in person and virtually, with an emphasis on leadership and soft‑skill development. The primary focus of this role is facilitating our signature programs, including Walden Way orientation, LEAP leadership series, and lunch‑and‑learns, along with CPR/AED/First Aid, role‑based, and software training. The Corporate Trainer & Facilitator coordinates every aspect of these events from planning through completion in the LMS, leads train‑the‑trainer sessions for field Training Managers, and serves as the primary point of contact for the company‑wide CPR certification program.

• Facilitate instructor‑led training developed in‑house or curated from vendors, both in person and virtually, including:

• Walden Way, our interactive orientation program

• LEAP, our leadership development series

• Lunch‑and‑learns on various topics for leaders and individual contributors

• CPR/AED/First Aid certification and Instructor certification courses

• Role‑based training (when instructor‑led)

• Software demonstrations and training

• Use a highly interactive facilitation style, applying adult learning principles and techniques such as group discussion, questioning, role‑play, activities, and games, to drive participation and knowledge retention

• Draw on personal leadership experience and relevant, concise stories to connect concepts to real workplace situations and help participants apply what they learn

• Create a psychologically safe learning environment that encourages open discussion, self‑reflection, and practice, and skillfully manage group dynamics and sensitive conversations

• Adapt delivery to fit the audience, group size, and format, and partner with presenters to keep presentations and handouts current before each session

• Plan and coordinate all aspects of training events from start to finish, including but not limited to:

• Scheduling sessions, students and guest presenters, and reserving training rooms

• Confirming attendance with managers and supervisors and resolving scheduling conflicts

• Communicating with attendees, supervisors, and presenters through emails, agendas, calendar invitations, and reminders

• Advertising and promoting upcoming training opportunities across the organization

• Planning lunches, catering and refreshments, and ordering supplies and gifts within approved budgets

• Preparing attendee materials such as agendas, folders, handouts, name tents, and name tags

• Setting up and testing training rooms, audio‑visual equipment, and virtual meeting platforms

• Coordinating schedules for out‑of‑town attendees, including individual meetings with department heads and travel timing

• Manage training enrollments and record completions in the LMS accurately and on time

• Collect and consolidate participant survey feedback, lead post‑event debriefs, and recommend improvements to programs and events

• Lead train‑the‑trainer sessions on all instructor‑led training programs developed in‑house for field Training Managers in all divisions, and provide coaching and feedback to support consistent delivery

• Serve as the primary point of contact for the company‑wide CPR certification program:

• Train and certify new CPR/AED/First Aid instructors and support them as they begin teaching

• Troubleshoot instructor and program issues

• Coordinate with our CPR Training Center to keep instructor certifications, renewals, monitoring, and guideline updates current

• Maintain CPR training materials, forms, equipment, and supply inventory for instructors across all locations

• Collaborate with L&D team members, department heads, and subject matter experts to prepare for sessions and continuously improve the learner…