Director Billing Planning and Analysis

Position Overview:

The Director of Billing Planning and Analysis is a strategic role responsible for aligning Finance and Billing analytics to improve cross-functional data collaboration aligning company’s strategic goals with Home Serve’s financial plan. This role requires strong analytical, strategic and communication skills and involves managing a team, collaborating with other departments, and presenting findings to Sr Management. This involves analyzing financial and billing data, identifying trends, and providing insights to improve forecasting and business processes.

• Serve as the primary liaison between Finance and Billing departments to align priorities, processes enhancements, and reporting accuracy.
• Develop and implement cross-functional strategies to improve revenue recognition, cash flow forecast and financial accuracy.
• Evaluate current billing, finance workflows, and recommend improvements to enhance reporting with the goal of reducing payment application variances.
• Implement process for aligning suspends reconciliation and unapplied cash between Operations and Finance systems.
• Support project Odyssey implementation by assisting in system configuration and testing to ensure optimal functionality.
• Prepare and communicate monthly business review of billing / finance issues including key kpi’s tracking and performance.
• Establish robust reporting, analytics and dashboard to monitor billing performance to financial forecasts, identify trends and drive data driven decisions.

Essential Job Function

% of Time on Function

Project Odyssey

15%

Reconciliation and unapplied cash

30%

Process improvements

25%

Reporting

30%

Total

100%

• Bachelor's degree or equivalent experience
• Minimum of 7 years of experience in Finance or Business Operations or
• Strong analytical, verbal and written communication and interpersonal skills
• Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks.
• Competency in MS Windows, MS Word, MS Excel and MS Outlook
• Strong work ethic and willingness to take ownership.
• Ability to work independently.
• Ad-hoc responsibilities as assigned.
• Travel up to 15% as needed.

Salary Range (Chattanooga, TN): $ to $
Salary Rance (Norwalk, CT): $ to $

Annual Bonus Potential: 20%

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.

Minimum

Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.

The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Home Serve USA is an equal opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.