AVP of Operations - Hospice - Eastern Tennessee

Overview

Lead Hospice Operations with Excellence and Compassion.

We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

• Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.

• Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.

• Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.

• Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.

• Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.

• Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.

• Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.

• RN Degree highly preferred

• Bachelor's degree in Healthcare Administration, Business, or related field considered

• Multi-site operational leadership experience strongly preferred

• 5+ years of progressive leadership experience in hospice or healthcare operations

• 3+ years of direct healthcare services leadership preferred

• Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations

• Experience with Home Care Home Base (HCHB) strongly preferred

• In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards

• Strong communication and organizational skills

• Critical thinking and problem-solving mindset

• Passion for patient-centered care and interdisciplinary teamwork

• Ability to balance strategy, operations, and field leadership

• Active RN License required (if applicable)

• Valid driver's license and auto insurance

• Intermediate skills in Microsoft Excel and Power Point

• Comfortable with data systems, electronic medical records (EMR), and analytics

• Competitive Pay

• 401(k) with Company Match

• Career Advancement Opportunities

• National & Local Recognition Programs

• Teammate Assistance Fund

• Medical, Dental, Vision Insurance

• Mileage Reimbursement or Fleet Vehicle Program

• Generous Paid Time Off + 7 Paid Holidays

• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

• Free Continuing Education Units (CEUs)

• Company-paid Life & Long-Term Disability Insurance

• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.

• This is a safety-sensitive position

• Employee must meet minimum requirements to be eligible for benefits

• Where applicable, employee must meet state specific requirements

• We are proud to be an EEO employer

• We maintain a drug-free workplace

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ReqID:
Category:
Multi Site Ops and Clinical Leadership
Position Type:
Full-Time
Company:
Gentiva Hospice