Market Chief Medical Officer, Chattanooga TN

Job Summary and Responsibilities

The Tennessee/Georgia Market Chief Medical Officer (MCMO) for the Tennessee and Georgia market is a senior level leadership position with important market responsibilities that align with market, region and national priorities. The MCMO’s primary responsibilities are at both the hospital(s) and the market level. The individual reports directly to the Tennessee/Georgia Market President with matrix reporting to the Hospital Presidents and the South Region Chief Medical Officer (RCMO).

The MCMO has a dyad relationship with Market Chief Nursing Officer (CNO) and together they are accountable to the Hospital Presidents, Market President, Region Chief Medical Officer, and Region Chief Nursing Officer to lead clinical care delivery across the CHI Memorial market and its hospitals. The MCMO has a partnership relationship with the Market Physician Enterprise President to lead key clinical service lines across the CHI Memorial market.

The Market Chief Medical Officer is a key Executive Market team member partnering to develop and implement market operating plans and market growth plans inclusive of strategy, operations, and care delivery. The market Chief Medical Officer builds and develops leadership teams resulting in ownership and accountability that results in rapid implementation of clinical best practices, reduces unnecessary care variation, and drives improvement in the quality of care, the efficiency of care and the cost of care at all market hospitals.

Additional market accountabilities as the MCMO include patient safety, patient experience, physician engagement, physician recruitment, and medical staff affairs. A key function of the MCMO is to drive alignment and accountability across local hospitals, service lines, and providers in the market, and to align with regional and national priorities.

The Hospital Chief Medical Officer is a key Executive Hospital team member partnering to develop and implement hospital operating plans and hospital growth plans inclusive of strategy, operations, and care delivery. The Hospital CMO will lead the hospital’s continuing emphasis on high‑value, safe patient care through oversight of all aspects of physician performance, quality and clinical integration. Specifically responsible to provide the clinical, operational, strategic, and cultural leadership necessary to deliver care that is high‑value (cost, quality, and patient experience) across the continuum of care.

Will achieve this through the implementation of key strategic and operational initiatives that move the organization through work that involves maximizing clinical operations, improving clinician alignment and satisfaction, and leading evidence‑based programs, practices, and activities. Effectiveness of the position will be reflected in outcome measures expressed in measures of quality of care, patient safety, improved efficiency, patient satisfaction and financial performance.

• The MCMO serves as the primary liaison between the Market President, the RCMO and other leadership in the market.
• The MCMO collaborates with the RCMO and MCNO to disseminate and support national clinical goals, advance clinical excellence (i.e., quality, patient safety and patient experience), promote adherence to clinical standards, reduce unnecessary clinical variation, and ensure regulatory readiness. The MCMO is accountable for closely monitoring clinical performance in the market, focusing on and supporting facilities and service lines that are under‑performing, and involving the RCMO as appropriate.
• The MCMO works with the RCMO to sponsor, coordinate and communicate national Chief Physician Executive Officer initiatives across the market. The MCMO leads local physician engagement and well‑being efforts within the market.
• The MCMO works with the Market President and physician enterprise leaders to set strategic direction and increase the competitive position for the market.
• The MCMO also partners with colleagues in Physician Enterprise in developing physician networks, key clinical service lines, strengthening market integrity, and expanding non-acute care services. This…