Specialty Account Manager, Auvelity; Chattanooga E, TN

Specialty Account Manager, Auvelity (Chattanooga, TN)

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Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and developing differentiated products that enable meaningful advancements in patient outcomes. Our portfolio includes FDA‑approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy, obstructive sleep apnea, and migraine, plus multiple late‑stage programs addressing serious neurological and psychiatric conditions that impact over 150 million people in the United States.

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Axsome Therapeutics seeks a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This field‑based role requires accessing customers in clinic or hospital settings while maximizing digital engagement. SAMs will be responsible for product performance at a territory level and expected to be a disease‑category expert and product champion.

• Proficient in both virtual and live customer engagements
• Develop a comprehensive and effective territory business plan to achieve and exceed quarterly & annual goals set by commercial leadership
• Promote within approved labeling in a comprehensive, fair, and ethical manner consistent with industry‑specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by understanding the customer’s needs
• Serve as a resource/consultant regarding payer policies and processes (eligibility and benefit verification, prior‑authorization, appeals/denials)
• Maximize use of marketing resources to maintain and develop customer relationships and grow prescription confidence
• Communicate territory activity accurately and timely as directed by management
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about environmental changes and results
• Complete all training classes in a timely manner
• Complete administrative duties accurately and timely
• Manage promotional budget within assigned limits
• Collaborate effectively across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely patient access through patient services and savings programs
• Travel overnight as indicated by business needs
• Additional responsibilities as assigned

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management; minimum of 3 years of Healthcare Professional experience with relevant CNS experience also acceptable
• 5 years of consistent top performance in pharmaceutical, biotech, or medical sales space
• Psychiatry/CNS experience strongly preferred
• Demonstrated experience delivering outstanding results
• Launch experience strongly preferred
• Must live in the territory’s geography
• Experience strategizing within cross‑function teams and utilizing resources to achieve business goals
• Proven ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Comfortable with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills
• Frequent driving, including extended periods behind wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30 lbs regularly
• Overhead reaching required for liftgates or similar equipment

The anticipated salary range is $100,000 – $150,000. The offer will be based on experience, qualifications, internal equity, and location. Axsome offers a competitive package that includes an annual bonus, significant equity, and a generous benefits…