Read Group Rooms Coordinator

Career Opportunities with Avocet Hospitality Group

Current job opportunities are posted here as they become available.

Our organization is defined by one simple word – passion. Everything is geared to providing you a great guest experience in a unique environment, and being served by our team of professionals in a way that makes you stop and say, "This place is different."

The historic Read House Hotel is seeking a part‑time Group Rooms Coordinator to assist the Sales and Catering team with day‑to‑day operations for group meetings, conferences, and social events.

Chattanooga’s award‑winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel!

Location:

107 West MLK Blvd, Chattanooga, TN 37402

Salary:
Hourly, rate based upon experience

• A Culture that Values Passion, Individuality, and Fun!
• Opportunities for Internal Growth and Development
• Paid Time Off (PTO)
• Paid Holidays
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Provided & Voluntary Life Insurance
• Short & Long‑Term Disability Insurance
• Accident & Critical Illness Insurance
• Employee Assistance Program
• Tuition Assistance Program
• Traditional 401(k) & Roth 401(k) with Employer Match up to 3.5%
• Referral Bonus Program
• Earned Wage Access through Pay Activ- access to your earned wages before payday!
• Hotel & Restaurant Discounts at Avocet Hospitality Properties
• Employee Meal Option
• Starbucks Discount
• Garage Parking Discount

As the Group Rooms Coordinator, you are responsible with assisting the Sales and Catering team with the day‑to‑day operations administrative tasks. Your organizational skills and attention to detail will be demonstrated through your work and be of benefit to your team and our clients. Your professionalism will shine and leave our clients confident that The Read House will exceeds all expectations.

• Monitor room pickup daily for group room blocks and adjust (remove/ add rooms, re‑forecast) as needed to help maximize sell‑through
• Create, prepare, and place group signage in assigned areas
• Check guest rooms and/ or banquet event space ahead of site visits and group arrivals to ensure cleanliness and preparedness for groups
• Organize, prepare, and distribute weekly Banquet Event Orders and Resume packets
• Track cutoff dates and release unused inventory based on contracts and demand
• Review group contracts and make sure all details (rates, comps, suites, upgrades, deposits, billing, attrition, and cancellation terms) are set up correctly and followed
• Keep organized, complete client files including, but not limited to: contracts, BEOs, addendums, tax‑exempt forms, credit approvals, and commission details
• Identify and flag any sales and catering risk items like low pickup, missed deposits, or upcoming cutoffs
• Receive and review rooming lists to confirm rates, room types, dates, share‑withs, VIPs, and accessibility needs
• Handle name changes, arrival/departure updates, and special requests in guest profiles and notes
• Create and distribute small group menus as needed
• Coordinate and prepare photo passes when required. Communicate with the Front Office regarding arrivals of photo pass holders
• Work with appropriate departments on pre‑arrival letters, welcome amenities, and suite assignments
• Prepare pre‑con packets and name badges, and distribute resumes with status updates, VIPs, upgrades, comps, and billing details
• Reconcile billing after events, including pick up against the contract, calculate attrition or credits, finalize rooming lists, and pass clean billing to accounting
• Support the Reservations team by assisting with internal and external calls, including reservation questions and bookings
• Maintain regular and punctual on‑site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires

Education/

Experience:

• High school diploma or equivalent required
• Post Graduate or Degree in relevant field preferred
• Two to fours years of related banquet, catering,…