Onboarding Specialist

The Onboarding Specialist is a key driver of the new hire experience, partnering across the enterprise to deliver a people-first onboarding journey rooted in servanthood, empathy, and virtue, ensuring new team members and hiring leaders feel supported, informed, and set up for success from day one.

Responsibilities

* Draft and distribute offer letters

* Process, track, and maintain new hire documentation, including background checks, employment verifications, drug screens, and required onboarding paperwork.

* Serve as a primary point of contact for candidates by responding to questions and providing guidance throughout the offer and onboarding process.

* Partner with hiring leaders to address questions or issues related to offers and onboarding requirements, ensuring timely resolution.

* Maintain and update onboarding status tracking tools to ensure accurate, real-time visibility of candidate progress.

* Identify opportunities to enhance onboarding processes and improve the overall candidate experience through continuous feedback and collaboration.

Knowledge, Skills, and Abilities

* Strong internal and external customer service skills

* Excellent organizational and interpersonal skills

* Working knowledge of Microsoft Office products. Strong Excel skills are a plus.

* Prior ATS experience is a plus.

* Ability to work effectively and collaboratively in a team environment and communicate/work well with others.

* General knowledge of Talent Acquisition and/or Human Resources best practices and processes.

Education/Experience

* High School Diploma required.

* 1 year of customer service experience in a high volume fast-paced environment is preferred.

* Experience with multi-state environment preferred

* Logistics/Trucking Industry experience a plus

* Experience with rapid and complex changing work environment

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure-ensuring your compensation is fair, motivating, and aligned with your growth.

* Pay Range: $19.23-$29.87

* Pay Grade: 6

* 401(k) Match:
Build your future with our generous company match.

* Serious Health Condition Pay:
Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:

* Medical, Dental & Vision Insurance

* Telemedicine Access

* Company-Paid Short & Long-Term Disability Coverage

* Health Savings Account (HSA)

* Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

* Generous Paid Time Off (PTO)

* Paid Company Holidays

* Time off to Volunteer

Culture-Driven Perks

We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

* Casual Dress Code:
Dress for your day.

* Tuition Reimbursement:
Advance your education with financial support.

* Employee Discount Program:
Exclusive savings on everyday essentials and more.

* Dependent Care Flexible Spending Account (DFSA)

* Adoption Assistance:
Meaningful support for growing families.

* Employee Assistance Program (EAP):
Confidential, 24/7 support for life's challenges.

* Pet Insurance:
To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor