Manager, IT​/Tech

Work Hours: Monday - Friday, 8:00 A.M.

- 4:30 P.M. (EST)

* Hours may vary due to work assignments or projects.*

Work Location:
City Hall Annex

FLSA Status: This is an Exempt position.
GS.13 $ 70,625 - $85,322

Department:
Technology Services

Incumbent will lead the strategy, implementation, and operational management of its Intelligent Cities initiatives, with a primary focus on the Traffic Management Center (TMC). This position is responsible for enhancing urban mobility, improving public safety, and fostering smart city environments through the strategic deployment and oversight of intelligent transportation systems (ITS). The Manager Intelligent Cities will provide input on the traffic network, ongoing software projects, ITS platforms, and the coordination of Intelligent Cities team grants.

This position demands a strong technical background in ITS and smart city technologies, exceptional leadership and project management skills, and a deep understanding of how technology can solve complex urban challenges within Chattanooga's innovative technological landscape. The Manager will lead a team of technical professionals and collaborate closely with other IT teams, city departments, and external vendors to drive urban innovation.

Work requires limited supervision and the use of independent judgment and discretion.

The Manager Intelligent Cities is a stand‑alone classification.

(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position‑specific duties.)

• Develops and executes, in cooperation with the Intelligent City's Director, a comprehensive plan for the City of Chattanooga's Intelligent Cities initiatives, particularly focusing on urban mobility and transportation, in alignment with the city's overall IT strategic goals. This includes technology roadmaps for ITS, smart infrastructure deployment strategies, and leveraging connected vehicle (CV) technologies.
• Leads and manages the daily operations and strategic direction of the Traffic Management Center (TMC).
• Ensures efficient real‑time traffic monitoring, proactive incident detection, effective response strategies, and optimization of traffic flow to minimize congestion and enhance public safety.
• Serves as a key stakeholder and provides leadership for on‑going software projects related to intelligent transportation systems and smart city applications. This includes contributing to requirements definition, system design, development oversight, quality assurance, and the successful deployment of new solutions.
• Oversees the selection, implementation, and continuous enhancement of critical Intelligent Transportation Systems (ITS) platforms and data analytics tools utilized by the team.
• Establishes policies and procedures for the collection, storage, processing, and utilization of smart city data (e.g., traffic sensor data, signal phase and timing (SPaT) data), adhering to data governance best practices and relevant legal and regulatory requirements specific to the city and state.
• Collaborates closely on and provides essential technical and strategic input for Intelligent Cities team coordinated grants.
  Help identify funding opportunities, develop compelling proposals, and align grant‑funded projects with the team's long‑term vision and objectives for smart urban development.
• Establish key performance indicators (KPIs) to monitor the health, performance, and impact of the City’s Intelligent Cities infrastructure (e.g., traffic flow efficiency, incident response times, system uptime).
• Implement proactive measures to optimize system performance and resource utilization.
• Oversee periodic audits of Intelligent Cities system usage and connections. Ensure compliance with relevant standards and City policies to guard against unauthorized access and maintain data integrity.
• Develop and maintain comprehensive documentation for Chattanooga's Intelligent Cities…