Digital Business Systems Consulting Director

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices — located in the fastest growing cities in the US — are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm.

Job Summary The Business Systems Consulting (BSC) Director is responsible for delivering Business Systems Consulting services under the umbrella of Elliott Davis’ overall Digital Practice. As a key leader in the practice, the Director needs to demonstrate the ability to properly handle confidential information as well as adherence to the firm’s mission, vision, and values. The Director will exhibit a strong commitment to fostering a culture of collaboration, guiding the team to deliver innovative solutions that meet our clients’ evolving needs.

The Director will also support engagements for client’s business systems; including people, daily processes and technology. The BSC Director is responsible for supporting and providing guidance, expertise and leadership for teams as they serve clients to evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements.

This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role.

Responsibilities Collaborate with growth leaders across the firm to support business development efforts by meeting with their clients/prospects, identifying opportunities to serve, and developing and presenting proposals.

Maintain good relationships with existing customers with the intent of becoming their trusted advisor, and to renew and expand our services.

Ensure services are delivered with excellence, on-time and on-budget.

Working with the BSC Practice Leader, consider and evaluate new and derivative service offerings.

Attract key talent to implement and expand the services.

Develop, invest time, and motivate talent to develop a pool of ready-now leaders in the group.

Establish relationships with key systems, product and service suppliers.

Attend client and networking events.

Consult on complex technology eco system structures.

Oversee and provide subject matter expertise for complex ERP and restructuring implementation projects.

Bring deep expertise in business systems and process analysis to guide clients in identifying the most optimal technology and process improvement strategies for their organization.

Provide leadership and direction to a team of analysts, ensuring rigor in their work while personally engaging with clients — sitting at the table to build relationships and understand their needs firsthand.

Review in-depth analysis reports prepared by the team and translate findings into clear, actionable recommendations that address clients' technology, process, and people needs.

Consult clients on best practices related to their business processes.

Review work performed by staff and provide sign off on projects.

Prepare scope of work for projects, proposals and client engagement letters.

Business development efforts include identifying and meeting with prospective clients, submitting proposals and building existing client relations.

Scheduling department workflow, client billing, and maintaining quality control.

Employee performance leader and provide performance feedback.

Perform other duties as assigned…