IT Support Engineer; Tier 1 Customer‑Focused Tech
Listed on 2026-10-17
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IT/Tech
IT Support, HelpDesk/Support
Mike Collins & Associates, Inc. in Chattanooga is seeking a proactive and tech‑savvy Technical Support Representative to provide Tier 1 IT support and be the first point of contact for end‑user service requests.
You will troubleshoot, document, and escalate issues while collaborating with NOC, CSRs, TSMs, and other IT support tiers. The role requires at least 1 year of PC troubleshooting experience, strong communication skills, and the ability to work independently.
Step into the IT Support Engineer (Tier
1) — Customer‑Focused Tech role at Mike Collins & Associates, Inc. in Chattanooga, TN, United States and grow with us.
Join Mike Collins & Associates, Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the IT Support Engineer (Tier
1) — Customer‑Focused Tech role at Mike Collins & Associates, Inc., based in Chattanooga, TN, United States.
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