On-site IT Helpdesk Engineer, Tier 1
Listed on 2026-10-18
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
MCA, a New Charter Technologies company, seeks a proactive Technical Support Representative to deliver Tier 1 IT support in a fast-paced Chattanooga environment. You will be the first point of contact for end users and collaborate with NOC and other IT teams.
This on-site role offers a starting salary of $40,000 with benefits and a Thursday–Sunday shift pattern; health, dental, vision, and PTO are included. You’ll document steps, escalate complex issues, and contribute to a high-support culture.
As a On-site IT Helpdesk Engineer, Tier 1 Support, you will play an important part at Mcollins in Chattanooga, TN, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the On-site IT Helpdesk Engineer, Tier 1 Support role in the description above.
We appreciate your interest in this position.
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