Epic Applications Analyst – Cogito Business Intelligence Developer

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

East Coast Alignment:
Our core operational and collaboration hours follow the Eastern Time Zone (ET), keeping our workflows synchronized with our primary clients and systems.

Mission-Driven Work:
You are the "bridge" ensuring technology serves health systems and their patients when they need it most.

Autonomy & Ownership:
We trust you. You’ll lead projects, define success, and manage complexities with total support.

A Culture of Innovation:
Have a fresh perspective? We want it. We encourage risk-taking and continuous improvement.

Continuous Growth:
We fuel your "restless curiosity" with opportunities to expand your skillset and mentor others.

Work Arrangement:
Remote

Compensation Range: $85,000.00 - $ per year

As our next Epic Applications Analyst – Cogito Business Intelligence Developer, you will serve as a key contributor to our mission of delivering operational excellence across clinical and financial systems. In this role, you will report to the Cogito Application Manager, and play a vital role in designing, developing, and maintaining enterprise analytics solutions using Epic’s Cogito reporting suite.

• Application Support:
  Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization.
• System Lifecycle Management:
  Support application builds, upgrades, implementations, testing, and validation to maintain system functionality and stability.
• Strategic Troubleshooting:
  Investigate and resolve application issues, identify root causes of recurring problems, and implement sustainable solutions using established standards and best practices.
• Requirements & Workflow Analysis:
  Gather and translate business, clinical, and/or financial requirements into effective technical solutions that align with organizational objectives.
• Cross-Functional Collaboration:
  
  Partner with clinical, operational, financial, IT, and other application teams to resolve issues, improve workflows, and support effective application use.
• End-User Training & Support:
  Provide technical guidance, education, and troubleshooting support to end users and collaborate with training teams to promote application proficiency.
• Project Management:
  Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate assigned tasks to meet project timelines.
• Communication & Escalation:
  Communicate project status, risks, issues, and changes to relevant stakeholders, escalating complex issues when additional support or decision-making is required.
• Continuous Improvement:
  Identify opportunities to improve application functionality, processes, and team effectiveness while staying informed of relevant technologies and best practices.
• On-Call Support:
  Participate in an on-call rotation, as required, to support system stability and timely issue resolution.

• Industry Expertise:
  Demonstrates knowledge of application support, systems analysis, and the unique workflows and requirements of a healthcare environment.
• Initiative:
  Takes ownership of responsibilities, follows through independently, identifies opportunities for improvement, and…