Tech Support QA Coach & Team Leader
Listed on 2026-10-11
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Language/Bilingual
Technical Support
EPB in Chattanooga is seeking a Quality Assurance Coach to assist supervisors in training, call monitoring, and coaching for agents in the Technical Support department. This role supports day-to-day handling of customer calls, emails, and web chats for voice, video, and internet services, and serves as a group supervisor when the regular supervisor is absent.
The ideal candidate has strong leadership, technical knowledge of fiber optics, and excellent customer service skills, with the ability to
We are currently recruiting a Tech Support QA Coach & Team Leader for our team in Chattanooga, TN, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Tech Support QA Coach & Team Leader role in the description above.
We appreciate your interest in this position.
Join EPB and contribute to our ongoing work.
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