Spare Parts Specialist

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

Join a company where your contributions help move the world forward—one shipment at a time.

The Spare Parts Specialist is responsible for managing the full spare parts lifecycle, encompassing request intake, sourcing, purchasing, order tracking, inventory management, and fulfillment. This position ensures that customer and internal requests for spare parts, equipment, and materials are received, validated, sourced, ordered, delivered, and processed with accuracy and timeliness. Through disciplined supplier management, rigorous data accuracy, sound inventory practices, and ongoing process improvement, the Spare Parts Specialist supports operational continuity, customer satisfaction, cost control, and the scalable growth of the spare parts business.

• Receive, review, and validate spare parts and equipment requests, confirming part details, specifications, quantities, and delivery requirements.
• Manage the order lifecycle from receipt through delivery, ensuring timely fulfillment that is in line with customer commitments and internal service agreements.
• Validate all key request information, including part number, description, quantity, equipment model, technical specification, customer/site details, urgency, required delivery date, and billing requirements.
• Clarify incomplete or inaccurate requests with requestors and technical teams to ensure correct sourcing.
• Determine stock status (stocked, non stock, obsolete, or superseded) and flag items requiring technical validation.
• Source parts through approved suppliers, vendor lists, and contracts, comparing quotes, lead times, and terms, and identifying alternates when needed to meet cost, quality, or delivery requirements.
• Create and process accurate purchase orders in the ERP or procurement system.
• Confirm order details, pricing, and delivery dates with suppliers, and communicate confirmations to requestors.
• Track open orders and follow up proactively to prevent delays.
• Monitor shipments and backorders, communicating delays or risks to stakeholders.
• Manage inventory levels, reorder parts, and replenishment to meet demand and working capital targets.
• Support item master data governance and investigate discrepancies, support cycle counts, and correct inventory records as needed.
• Identify opportunities to standardize, automate, and scale the request to delivery process.
• Maintain process documentation and reporting tools that support consistent execution.
• Other duties as required or assigned.

• High School diploma or equivalent combination of education, training and experience required.
• 3 years of related experience and/or training in a parts / service environment.
• Strong understanding of purchase orders, supplier communication, order confirmations, delivery tracking, goods receipt, and inventory transactions.
• Experience using ERP, procurement, inventory management, warehouse management, or order management systems.
• Ability to read and interpret part information, equipment details, supplier quotations, delivery documentation, and basic technical specifications.
• Proficiency with Microsoft Office tools, especially Excel, Outlook, and Teams.
• Strong organizational skills with the ability to manage multiple requests, suppliers, priorities, and…