Capacity Management Supervisor

The Capacity Management Supervisor is responsible for overseeing the day-to-day operations of the Capacity Management team, including developing strategic carrier relationships, procuring transportation capacity across multiple modes, and ensuring consistent, high-quality service from transportation providers. This role is also responsible for managing the day-to-day operations of the carrier vetting and compliance program, ensuring carriers meet established vetting requirements

• Lead capacity planning for Managed Transportation and strategic carrier networks.
• Oversee carrier vetting and fraud approval processes to ensure reliability and approve fraud overrides of carriers as needed in alignment with strategic objectives.
• Manage bid setup and execution for Managed Transportation carriers, ensuring accuracy and timeliness.
• Analyze bid data and provide recommendations for cost optimization and service improvement. Lead strategic procurement of transportation rates to support Managed Transportation operations.
• Negotiate carrier rates for Managed Transportation using market data and trends to acceptable costs and market competitive rates.
• Develop and review carrier performance scorecards for Managed Transportation carriers and brokers. Identify trends and implement corrective actions to maintain service quality.
• Conduct monthly business reviews with Managed Transportation carriers and brokers to ensure operational alignment.
• Owns Capacity Management invoice review process. Determine root cause of disputes to ensure proper billing and revenue optimization.
• Maintain all carrier lane and rate contracts in Mercurygate. Quality check work completed by coordinators.
• Perform analytics to confirm capacity plans are being executed correctly and correct discrepancies.
• Recommend process improvements for bid management, compliance, and carrier engagement.
• Build and maintain relationships with high‑value carriers to align with organizational objectives.
• Ensure Capacity Management projects are assigned to coordinators and completed timely and accurately.
• Assist with hiring and other personnel decisions for Capacity Management Monitor team workload, productivity, and service levels, adjusting priorities and resources to meet business objectives

• Ability to work in a fast‑paced environment and able to multitask at a high level.
• Strong ability to take verbal/written instruction and execute with confidence.
• Strong written and verbal communication skills.
• Ability to work in a team environment or independently.
• Skilled in Microsoft Office Suite.
• Strong organizational skills and ability to focus on multiple projects at once.
• Intermediate analytical and freight optimization data and interpretation skills for freight and cost analysis.
• Negotiation and vendor management skills with outside carriers.
• Ability to identify and mitigate risk with outside carrier networks and operations.

• Bachelor’s degree in business, supply chain management, or similar field required. 1 year of equivalent experience may be substituted for each year of education required.
• 3+ years’ relevant logistics experience required.
• Previous LTL procurement and invoice auditing required.
• Previous carrier vetting and compliance experience required.
• Prior experience working within Mastermind, Keypoint, or Mcleoud preferred.
• Prior experience with Mercurygate and Mercurygate Edge required

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range…