Manager - Carrier Account Management

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

Join a company where your contributions help move the world forward—one shipment at a time.

About the Position As a key leader within Kenco’s brokerage transportation group and across its various service lines, the Manager – Carrier Account Management will drive market engagement, oversee carrier capacity expansion activities, and achieve defined capacity and procurement targets.

• Guide and support a Carrier Account Management team in actively sourcing new carriers by leveraging existing and forming new relationships within the existing carrier portfolio, including new lanes, equipment types, and services.
• Monitor Carrier Account Management productivity, key performance metrics, and use data-driven insights to refine sourcing and procurement approaches as needed.
• Advocate and clear roadblocks by collaborating with pricing, commercial, and administrative support teams to successfully lead the Carrier Account Management team through internal processes to aid in winning new business.
• Play an integral role in the feedback loop with leadership on carrier procurement costs, budgeting, market conditions, trends and competitors.
• Provide strategic guidance to the Carrier Account Management team in resolving challenges efficiently, ensuring accurate and timely service execution.
• Present Kenco’s capabilities to current and potential carriers, including C-suite executives, while promoting a carrier-centric approach to foster exceptional service, affinity for Kenco, and long-term relationships.
• Continuously assess processes and capacity sourcing approaches to improve efficiency, streamline processes, boost relationships, and execute business within market expectations of cost.
• Other duties as required or assigned.

• Bachelor’s degree in marketing, business, or related field required, or equivalent years of experience required.
• 5 years of experience in logistics and/or supply chain management required.
• 5 years of experience in carrier/account/solutions management of third-party logistics, with a focus on transportation solutions preferred.
• Proven ability to lead, mentor and develop a team of professionals toward revenue and market share goal attainment.
• Proficiency with proposal, presentation, project management and financial analysis is required – including expertise with all Microsoft Office Suite of programs.
• Experience managing complex negotiations, collaborating with legal teams on agreements, and setting up comprehensive service contracts with financial acumen.
• Effective problem solver and decision maker with a strong capability to assess workload and prioritize tasks.
• Self-motivated with an eye for detail and ability to work in a fast-paced changing environment.
• Strong written and oral communication skills with the ability to lead meetings and make presentations to executive-level stakeholders.
• Understanding of the 3PL competitive landscape, as well as all domestic modes of transportation and leading service providers.
• Must be passionate and able to effectively persuade and influence others.

• Business Acumen – Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact – Proactively…