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Senior Program Manager

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Orange Grove Center
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Healthcare Management, Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Job Details
  • Job Location:

    Head Quarters
    - Chattanooga, TN 37404
  • Position Type:
    Full Time
  • Education Level: 4 Year Degree
  • Job Shift: Flexible
  • Job Category:
    Health Care
Job Summary

To perform and fulfill the requirements in the ICF Interpretive Guidelines of Qualified Intellectual Disabilities Professional (QIDP) and perform other duties needed as a member of the ICF Management Team, including but not limited to coordination of staff.

Job Requirements
  • Attend and complete ongoing & required orientation and trainings.
  • "F" endorsement on driver's license required.
  • Fluent computers skills required.
  • Constant professional demeanor and dedication to improving the lives and active treatment needs of people receiving ICF services required.
  • Accuracy and timeliness of paperwork required.
  • Helpful demeanor and interactions required.
Supervisory Structure

Reports to the assigned Assistant Director (s) in ICF, supervises House Managers. Works as an integral member of the ICF management team. Schedules staffing for the group homes and fills in for house staff positions as needed. Provides leadership and mentorship to all group home staff.

Primary Duties and Responsibilities
  • Each client's active treatment program must be integrated, coordinated, and monitored by a Qualified Intellectual Disabilities Professional (QIDP)
  • The QIDP observes individuals, reviews data and progress, and revises programs based on individual need and performance.
  • The QIDP ensures consistency among external and internal programs and disciplines.
  • The QIDP ensures service design and delivery which provides each individual with an appropriate active treatment program.
  • The QIDP ensures that any discrepancies or conflicts between programmatic, medical, dietary, and vocational aspects of the individual's assessment and program are resolved.
  • The QIDP ensures follow-up to recommendations for services, equipment, and programs.
  • The QIDP ensures that adequate environmental supports and assistive devices are present to promote independence.
  • Active Treatment
  • Integration
  • Schedule Individual Support Plan (ISP) meetings
  • Collect Risk Assessments for implantation into the ISPs
  • Collect Comprehensive Functional Assessments for implantation into the ISPs
  • Collect all other information for the ISP
  • Create ISPs
  • Present the ISPs to Circle of Supports (COSs) for final approvals
  • Send Final ISPs to ICF Administration Assistant for distribution
  • Coordination
  • Ensures completion of Implementation Plans for goals and objectives
  • Creates Data tracking Sheets for goals and objectives.
  • Create Monthly summaries with review of progress on goals and objectives
  • Monitoring
  • Ensures monitoring and revision of Implementation Plans for goals and objectives. Monitors and revises Data Tracking Sheets for goals and objectives Revisions are a result of monitoring Monthly Reviews, Daily Notes, and site visits.
  • Administrative Responsibilities
  • Consults with ICF Management Team on a regular basis regarding operation and treatment needs of ICF clients
    - Attends and Participates in ICF Coordinator Meetings and House Manager meetings
  • Attends and Participates in Human Rights Committee (HRC) Meetings monthly Prepares & submits documents in advance of meeting as requested by HRC facilitator or chairperson Attends Accreditation Meetings and ICF Survey Exit Conferences
  • Assists in training other Qualified Intellectual Disability Professionals
  • Supervision of ICF/11D Homes
  • Participates in the hiring and firing process of ICF House Managers & Assistant House Managers Assist with interviewing and on-boarding House Managers and house staff as needed.
  • Evaluates job performance and provides feedback to staff on a regular basis
  • Coordinates vacation, schedules, time sheets, and other paperwork for ICF House Managers
  • On-call responsibilities:
    Participate in a rotating 24 hour on-call system to ensure personnel oversight on evenings, nights, holidays and weekends.
  • Completes in Unannounced House Checks
  • Ensures proper staffing in order to provide direct care and active treatment in the homes as outlined in the staffing plan.
  • Support House Managers and house staff through the securing of an adequate number of trained personnel to meet required staffing ratios
  • Spend time in each home at least twice a week to ensure active involvement with staff, clients, and families
  • All other duties as assigned and as needed to support the overall needs of the ICF department.
Professional Development
  • Professional program staff must participate in on-going staff development and training in both formal and…
Position Requirements
10+ Years work experience
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