Dir, Community Relations

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Job Summary

The Community Relations Director is responsible for developing and nurturing relationships between Erlanger Health System and the broader community, deepening the organization’s visibility, relevance, and reputation among key external constituencies. The role works at the intersection of engagement and advocacy, overseeing a portfolio of partnerships with schools, churches, nonprofits, civic groups, athletic organizations, entrepreneurs, and local businesses. The Director also plays a critical role in supporting the Erlanger Health Foundation, building relationships with business leaders and community stakeholders to increase sponsorship, participation, and philanthropic partnership.

Key Job Responsibilities Community Partnership Strategy

Develop and execute a comprehensive community engagement plan aligned with Erlanger’s brand values and strategic objectives.
• Cultivate partnerships with schools, sports leagues, churches, advocacy organizations, and nonprofits to increase Erlanger’s visibility and trust in the community.
• Represent Erlanger at key civic events, community meetings, and local gatherings to build relationships and advocate for the system as a health and wellness leader.

Foundation and Business Engagement

• Partner with the Development Director and Foundation team to cultivate relationships with business leaders, entrepreneurs, and CEOs for event sponsor ships and philanthropic support.
• Identify and steward corporate and small business partners whose missions align with Erlanger’s values.
• Actively participate inחשב. campaign coordination, and sponsorship fulfillment to ensure meaningful participation from the business community.

Event Coordination and Visibility

• Oversee the planning and execution of high-impact community-facing events, including both signature Erlanger-led efforts and externally sponsored initiatives.
• Supervise the Event Specialist and Sporting Event Specialist, ensuring successful delivery of programs that engage the community and enhance Erlanger's public presence.
• Coordinate closely with the Foundations Events Partner and the Marketing/Creative teams to ensure brand consistency and logistical excellence.

Internal Collaboration and Alignment

• Collaborate with members of the Director Leadership Team to ensure alignment between marketing campaigns, public relations efforts, development initiatives, and community partnerships.
• Share insights and opportunities with peers to inform outreach, sponsorship strategy, and storytelling.
• Contribute to quarterly leadership meetings, cross‑functional planning sessions, and systemwide engagement strategy development.

Team Leadership and Management

• Manage a team that includes:
  Children’s Miracle Network & Community Giving Manager, Event Specialist, Sporting Event Specialist.
• Provide coaching, performance management, and strategic direction to direct reports to ensure outcomes aligned with organizational and community goals.
• Foster a culture of visibility, authenticity, responsiveness, and professional integrity.

Education

• Bachelor’s degree in Public Relations, Community Engagement, Business, Nonprofit Management, or a related field.

Required Experience

• 5–7 years of experience in community relations, external affairs, business development, or public engagement.
• Proven ability to build strategic partnerships with community organizations and business leaders.
• Excellent interpersonal communication skills and a public‑service mindset.

Preferred Experience

• Experience in healthcare, nonprofit, or philanthropic environments.
• Familiarity with fundraising events, sponsorship development, orіх systems.
• Background in multicultural engagement or grassroots organizing.

Position and Department Summary

Erlanger Health System is deeply embedded in the fabric of Chattanooga and its surrounding region, serving as a provider of clinical care and a vital community partner. As part of the growing, mission‑aligned Marketing & Communications team, the Community Relations Director strengthens Erlanger’s visibility,_pc, relationships, and reputation across diverse community sectors. Reporting。本 to the Senior Vice President, Chief Marketing & Communications Officer, the Director serves as Erlanger’s bridge to community and advocacy groups, schools, churches, sports teams, civic organizations, and the business community.

This role is a key member of the Director Leadership Team working in partnership with the Development Director, Marketing Director, Communications Director, Creative Director, and Digital & Web Strategy Director to ensure a collaborative, community‑centered, and brand‑aligned public engagement strategy.

Standard Hours

Regular

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