Sr. Quality and CI Manager

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Full Time Regular Chattanooga, TN, US

2 days ago Requisition

All jobs at Southern Champion Tray (SCT) require Team members to act in accordance with the shared Core Values & Operating principles of the company as they perform specific job functions. These include:

• Trustworthy – We strive for our actions to match our words in all our relationships.
• Servant – Hearted – We enable and empower our team to serve the needs of customers, Team members, suppliers and the community.
• Relational – We aim to build healthy relationships while fostering and environment that promotes compassion, balance, and personal and professional growth.
• Resourceful – We value strategic in sourcing, first looking to create solutions internally, and then looking to apply that knowledge to future opportunities.

This role has significant organizational impact and is responsible for developing, implementing, and continuously improving the Division Quality Management System (QMS), Quality Assurance, Food Safety, and Continuous Improvement strategy across two manufacturing locations and a distribution center. This role serves as the quality leader for the division, providing direct leadership to one site Quality team while providing functional (dotted-line) leadership, coaching, and standardization to Quality teams at two additional manufacturing sites.

This position is responsible for building a best-in-class quality organization by establishing standardized quality systems, selecting and implementing an enterprise Quality Management System (eQMS) software platform, developing common quality metrics, and creating consistent processes that improve customer satisfaction, operational performance, and regulatory compliance across all facilities.

The Divisional Quality Manager influences and drives a quality-focused culture that is enthusiastically engaged in customer satisfaction, operational excellence, audit readiness, and continuous improvement while maintaining best-in-class ratings for food safety and industry-specific certifications. As the divisional quality leader, this position develops strategic initiatives, quality standards, and best practices while upholding SCT's Mission, Vision, and Values. Actively collaborates with executive leadership, plant leadership, sales, operations, engineering, and key stakeholders to influence change, increase organizational capability, and align resources toward common quality objectives.

• Owns development, implementation, governance, and continuous improvement of the Division Quality Management System across all manufacturing and warehouse locations
• Builds standardized quality operating system that establishes common processes, procedures, metrics, documentation, and expectations across all facilities
• Leads evaluation, selection, implementation, and long-term administration of an enterprise Quality Management System (eQMS) software platform
• Develops multi-year Quality Roadmap that advances the division from reactive quality management to a robust preventive quality system
• Provides direct leadership to the Compress Quality team while providing functional (dotted-line) leadership, coaching, and standardization to Centre South and the Amnicola DC.
• Develops quality leaders throughout the division through coaching, mentoring, succession planning, and standardized leadership expectations
• Develops and deploys standardized internal specifications to meet or exceed customer requirements across all facilities
• Establishes divisional quality standards, defect…