Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member
  :
  Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, mentors new technicians, communicates and develops interpersonal skills for providing safe and efficient customer service.
• Be an Expert
  :
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, tire pressure monitoring systems, product specifications and seasonality, and demonstrates knowledge of point of sale systems, phone and in-person selling techniques.
• Be a Techie
  :
  Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner
  :
  Communicates equipment, tools and supplies needs to TBC, leads tracking and monitoring returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audit safety and compliance standards, reports TBC complaints, safety hazards and problems, completes paperwork logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
• Be a Talent Ambassador
  :
  Be a brand advocate, value the member experiences in the TBC area, model high‑quality service and products, develop influencing and inspiring others for a respectful, supportive and team‑oriented style, understand roadblocks and assist in training team members.
• Comply with company policies, procedures and standards of ethics and integrity, implement related action plans using the Open Door Policy and applying these in executing business processes and practices.
• Complete work assignments and priorities using policies, data and resources, collaborate with managers, coworkers, customers and other business partners, identify priorities, deadlines and expectations, communicate progress and information.
• Respect the Individual by embracing differences, creating a workplace where associates feel supported and connected, fostering a culture of belonging, recognizing others’ contributions and accomplishments, and building strong relationships.
• Act with Integrity by maintaining and promoting the highest standards of integrity, ethics and compliance, supporting Walmart’s goal of becoming a regenerative company and acting humbly, honestly, fairly and transparently.
• Serve our Customers and Members by delivering results while putting the customer first, making decisions based on reliable information, balancing short‑ and long‑term priorities and considering how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence by displaying curiosity, learning, taking calculated risks, demonstrating courage and resilience, driving continuous improvements and embracing new technologies and skills.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities.

• Valid state‑issued driver’s license.
• Must be 18…