Sales Assistant

Sales Assistant page is loaded## Sales Assistant locations:
MCA TN - Chattanooga time type:
Full time posted on:
Posted Todayjob requisition :
JR0568
** We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
** At MCA, we are seeking a Sales Assistant (in other companies this person could hold the title of Sales Support Specialist, Sales Coordinator, or Sales Operations Assistant), responsible for supporting all aspects of the sales process.
In this role, you will assist in creating orders, entering customer and product data into systems, resolving logistics and customer service issues, and collaborating closely with the sales team and administrative staff.
To be successful in this role, you must possess strong planning, communication, and organizational skills. Proficiency in Microsoft Office, sound judgment, and the ability to prioritize and work independently are essential.## General job duties include:
* Process sales orders and gather necessary details.
* Handle phone, email, and fax orders.
* Field incoming calls for sales reps.
* Make purchases as directed.
* Stay up to date on in-process orders.
* Create and manage part numbers in the system.
* Research product information as needed.
* Ensure prompt customer service follow-up.
* Manage customer returns and RMAs.
* Update order statuses and communicate updates.
* Receive drop-ship items and handle delivery logistics.
* Prepare quotes and register vendor deals.
* Provide backup for purchasing and coordination roles.
* Assist with customer service projects and logistics.
* Track software renewals and customer records.
* Support warehouse coordination and other assigned tasks.## Preferred Skills &

Qualifications:

* Strong planning, documentation, and organizational skills.
* Proficient in Microsoft Office suite.
* Excellent written and verbal communication.
* Good judgment and accountability.
* Team player with ability to support colleagues.
* Self-motivated and independent worker.
* Strong customer service focus.##

Physical Requirements:

Typical office environment. No heavy lifting or physical labor required.## Compensation:

The compensation is expected to start at $45,000 Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.## Benefits:

Standard benefits package including health, dental, vision, PTO, and 401(k).
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* Who We are:

** At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies.

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* Please note:

Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
* Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready…