Rental Coordinator

Overview

Rental Coordinator role at Stowers Machinery Corporation.

• Drive rental and sales revenue growth through account management and prospecting.
• Manage end-to-end customer experience from order to delivery, coordinating with internal teams.
• Quote rentals, sales, and transportation rates to support profitability goals.
• Process rental contracts, invoices, and inventory reconciliations accurately and on time.
• Communicate equipment availability and assist outside sales with order processing.
• Track missed opportunities and provide feedback for fleet adjustments.
• Achieve goals for revenue, customer satisfaction, retention, and new account acquisition.

• Strong customer service orientation with a “Customer First” mindset.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in handling contracts, invoices, and inventory processes.

• Demonstrated success in meeting and exceeding sales or operational objectives.
• Experience in consultative selling and account management.
• Familiarity with equipment rental or dealership operations.

College degree or 3+ years of relevant experience in sales, operations, dispatching, or a related field.

• Drive rental and sales revenue growth through account management and prospecting.
• Manage end-to-end customer experience from order to delivery, coordinating with internal teams.
• Quote rentals, sales, and transportation rates to support profitability goals.
• Process rental contracts, invoices, and inventory reconciliations accurately and on time.
• Communicate equipment availability and assist outside sales with order processing.
• Track missed opportunities and provide feedback for fleet adjustments.
• Achieve goals for revenue, customer satisfaction, retention, and new account acquisition.

No direct supervisory responsibilities; however, the role requires leadership in managing customer relationships and coordinating across departments to ensure operational success.

• 3+ years in sales, operations, or dispatching roles.
• Proven ability to exceed defined objectives.
• Strong consultative selling skills and ability to build long-term customer relationships.

• Ability to work in a fast-paced environment with frequent interruptions.
• Requires sitting, standing, and occasional lifting of up to 25 lbs.
• Mental agility to manage multiple tasks, prioritize effectively, and meet deadlines.

• Office setting with frequent interaction with customers via phone, email, and in person.
• Occasional visits to job sites or equipment yards may be required.
• Collaborative environment with cross-functional coordination between sales, service, and hauling teams.

• Competitive Compensation:
  Base salary plus uncapped pay-for-performance incentives.
• Comprehensive Benefits:
  Health, dental, vision, retirement plans, and more.
• Career Growth:
  Opportunities for advancement within a respected dealership.
• Team Culture:
  Work with a supportive, collaborative team committed to excellence.
• Impactful Work:
  Play a key role in helping customers build East Tennessee with the right equipment solutions.

• Mid-Senior level

• Full-time

• Administrative

• Machinery Manufacturing