BTR Onsite Service Technician

Join to apply for the BTR Onsite Service Technician role at Maymont Homes

Location
:
Chattanooga – Cannondale Court

Business
:
Our Growth, Your Opportunity. At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single‑family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build‑to‑rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose‑driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Title: Build‑to‑Rent Service Technician

Reports to: Multi‑Site Community Manager – BTR Operations

• Maintenance & Repair:
  Perform routine maintenance tasks, including HVAC, plumbing, electrical, and appliance repairs; conduct regular inspections of buildings, equipment, and systems to identify and resolve issues; complete and follow up regarding work orders efficiently and accurately, ensuring minimal disruption to residents; respond to emergency maintenance requests promptly and professionally.
• Resident
  
  Experience:
  
  Act as a point of contact for residents regarding maintenance issues, inquiries, and concerns; coordinate with both centralized and onsite property management teams to address resident maintenance/service requests and resolve issues in a timely manner; foster positive relationships with residents to enhance satisfaction and retention rates; interact with residents courteously and professionally, addressing their maintenance concerns and providing solutions; communicate effectively with the maintenance team and other staff members to ensure a coordinated effort in maintaining the community.
• Property Upkeep:
  Maintain common areas, amenities, and grounds to ensure they are clean, well‑maintained, and presentable; assist with preparing units for new residents, including painting, cleaning, and minor repairs; ensure all tools and equipment are properly maintained and in good working order.
• Safety and Compliance:
  Adhere to all safety protocols and regulations to ensure a safe working environment; ensure compliance with company policies, local, state, and federal regulations; participate in ongoing training and development to stay current with industry standards and best practices.

• High school diploma or equivalent; technical or trade school certification is a plus.
• Proven experience in maintenance, preferably in a residential or property management setting.
• Strong knowledge of HVAC, plumbing, electrical, and general maintenance practices.
• Ability to troubleshoot and repair a wide range of issues.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Valid driver's license and reliable transportation.
• Ability to lift heavy objects, climb ladders, and perform physically demanding tasks.
• CPO/HVAC/CAMT certifications preferred.

• Act as an onsite Service Technician and maintenance representative of Maymont Homes at the BTR location assigned.
• Other duties, as assigned by supervisor or leadership team.

• Work order efficiencies on completion time and warranty completion.
• Turnaround time for units.
• Customer satisfaction measured by KPI through reputation management software systems and retention rates.
• Ensure direct reports to you complete assigned training by deadlines set forth.
• Physical & environmental requirements: work extended hours, on‑call, lift up to 25 lbs, climb stairs, work in confined spaces, and operate in onsite community; may travel to sister property.

Equal Opportunity

Employer:

Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.

• 5% 401(k) match.
• Wellness credits that reduce healthcare costs.
• Up to 160 hours of PTO annually for full‑time employees.

With continued expansion planned for Maymont, you’ll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Employment type: Full‑time

Seniority level: Entry level