Glazier​/Installer

Glazier/Installer - The Glass Guru of Chattanooga, TN

Join to apply for the Glazier/Installer role at The Glass Guru of Chattanooga, TN.

• Thoroughly inspect job materials, ensuring the product(s) are the correct size & style and that there is no obvious product damage or flaws on the required product(s).
• Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment, etc.
• Communicate to office and customer if we’ll be late for a scheduled installation appointment.
• Upon arrival at the customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job; manage expectations accordingly.
• Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site.
• If it’s not possible to safely perform a quality service or installation on the date promised, effectively note all issues and the required materials necessary to complete the installation to the customer’s satisfaction at a later date.
• Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go‑back is identified, and customer expectations can be managed accordingly.
• Take care of the customer’s home/business, ensuring we leave it cleaner than when we found it (use booties, etc.).
• Close out the installation by walking the customer through the care and maintenance of products, the warranty (if applicable), and how to contact us if they ever need service or have additional questions.

• At least 1 year of residential glass installation experience.
• High‑school diploma or equivalent.
• All candidates must pass an initial background check and drug test, have a valid driver’s license, and a clean DMV record.
• Physically capable of performing the work, in good health, with the ability to lift up to 50–100 lbs unassisted.

• Residential glass replacement including single/double‑pane window glass, shower enclosures, skylights, etc.
• Residential window/door installation including new construction and retrofit.
• Window/door maintenance, weatherization, and repair.
• Effective troubleshooting skills.
• Excellent verbal/written communication skills.
• Proficiency with Microsoft Office (Word, Excel) preferred.
• Hardworking, motivated, with excellent organizational and time‑management skills.
• Eligibility for company benefits contingent upon completion of an initial probationary period and at the discretion of the franchise owner.

Entry level

Full‑time

Management and Manufacturing