Field Service Engineer

Job Description:

Field Service Engineer

£35,000 to £42,000
South West location, UK (Field-Based)
Full-time | Permanent | 40 hours per week
Do you have hands-on experience servicing and maintaining water treatment systems?
Are you confident working independently on customer sites while delivering high-quality technical support?

Attega Group is working on behalf of our client as their preferred recruitment provider.

We are currently recruiting for a Field Service Engineer to join their team.

The main purpose of this role is to service, maintain, install, and commission water treatment systems, ensuring reliability, efficiency, and a high level of customer satisfaction.

In return, our client is offering a competitive salary depending on experience.

Company benefits also include:

Profit Related Bonus Scheme (subject to qualification)
Company vehicle and fuel card
Tablet and smartphone
Work wear and PPE
Workplace Pension Scheme
Health & Wellbeing Cash Plan
23 days holiday plus bank holidays
This role is full-time and permanent, working 40 hours per week, with travel across the UK and occasional overseas work required.

Reporting to the Service Manager, your responsibilities will include:

Servicing and maintaining water treatment systems including Reverse Osmosis, Deionisers, Filters, Water Softeners, and Effluent Treatment Plants
Managing relationships with customers and site operatives
Diagnosing and resolving technical issues both on-site and remotely
Completing installation and commissioning of equipment (subject to skills and experience)
Producing service reports and maintaining accurate documentation
Responding to customer requirements in line with technical and commercial specifications
Supporting continuous service improvement initiatives
Ensuring high standards of customer care at all times
Adhering to all company policies, including Health & Safety
The ideal candidate:

GCSE (or equivalent) in English and Maths
Full UK driving licence and willingness to travel
Electrical background preferred (mechanical experience also considered)

Experience with in the water treatment industry (advantageous)
Previous experience as a Service Engineer or in a field-based technical role (advantageous)
Knowledge of PLC systems (desirable but not essential)
Strong communication skills, both written and verbal
Good IT skills, including MS Office
A professional and proactive approach to work

Benefits:

Company car
Company pension
Free parking
Health & wellbeing programme
On-site parking
Profit sharing