Field Service Engineer - Water Treatment

Field Service Engineer – Water Treatment

Field Service Engineer required for a manufacturer based in Cheddar. You will travel as our clients are located across the UK & abroad, with visits agreed in advance and fully expensed. Your skills and experience will grow to include commissioning of installed systems, sometimes requiring extended away periods.

Location:

Home based in the South West of England with a company vehicle and fuel card supplied.

• Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment plant at customer sites around the UK (and potentially overseas)
• Managing direct relationships with customers and plant operatives
• Analyzing and resolving problems at site and remotely
• Installing and commissioning plant (subject to qualification and skill set)
• Completing service reports and other documentation using MS Word
• Responding to customer needs in line with commercial and technical specifications
• Assisting the company with service improvement initiatives to increase productivity & profitability
• Ensuring a high level of customer care & service at all times
• Observing all company policies including Health & Safety at all times
• Enhancing your own skills and knowledge through proactive learning and self-development

• Multi-disciplined electro‑mechanical engineer with relevant qualifications
• Experience in the water treatment industry (advantage)
• Experience as a Service Engineer or in a field based technical support role (advantage)
• Passionate about providing first‑class service to customers
• Strong verbal and written communication skills, able to communicate at all levels clearly and concisely
• Professional approach to work and communication with colleagues and customers
• Good IT competency, specifically MS Office
• GCSE or equivalent – English and Maths
• Full UK driving license required and willingness to travel

• Profit Share bonus
• Salary dependent on experience
• Company vehicle and fuel card supplied