Quality Assurance Assistant

As Quality Assurance Assistant, you will audit, monitor and continuously improve quality systems and procedures across all operations. Working with the team on the ground, you’ll provide practical technical support while maintaining and promoting quality and food safety standards in line with South West Larder, customer, and legal requirements.

This role demands a strong focus on allergen management, including cross-contamination prevention, ingredient tracking, and accurate labelling compliance.

• Complete sampling activities to schedule including allergen, environmental, microbiological and hygiene swabbing.
• Support New Product Development (NPD) trials and product launches, including allergen management, shelf-life assessment, and organoleptic testing.
• Monitor all aspects of the company’s Allergen Management Plan, utilising the systems and audits that prevent allergen cross-contact and ensure accurate ingredient labelling.
• Support with complaints, incidents, or out-of-specification results to identify root causes and implement effective corrective and preventive actions
• Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions
• Monitor food production processes and carry out internal audits to ensure compliance with food safety, HACCP, and quality standards.
• Support with traceability audits, efficiently retrieving data and presenting findings clearly
• Participate in external audits carried out at South West Larder operational sites.
• Maintain records of audits, sampling, liaison and results.
• Travel across Client and company sites and ensure swabs are taken to the laboratory in a timely manner.

• Food Safety qualification (level 2 or above) – or achieve within 30 days
• HACCP training certification – or achieve within 30 days
• Allergen Management certification – or achieve within 30 days
• Driving licence
• Previous experience in a QA or Food Safety role, with a strong understanding of SALSA, HACCP, food safety and hygiene standards
• Experience of hospitality and catering operations, standards and best practice

• A good level of HACCP knowledge
• A good knowledge of allergens
• A proactive, detail-focused approach with a natural curiosity to challenge and improve standards while working independently.
• Strong communication skills, able to engage confidently with colleagues at all levels
• Good organisational skills, with the ability to manage multiple priorities to deadlines
• A collaborative mindset, working effectively within cross-functional teams
• Commitment to continuous improvement and personal development
• Highly organised with excellent planning and time-management skills.
• Strong written and verbal communication skills.
• Strong assessment and evaluation skills.
• Ability to analyse information and identify training needs.
• Commitment to continuous improvement and professional development.

• Generous Time Off
• Savour a well-balanced blend of work and personal time with our generous annual leave allowance (31 days including bank holidays)
• Pension Contributions with Extra Spice
• Prepare for your future with a pension plan that goes beyond the basics – 5% from you, matched with a hearty 5% from us
• Life Assurance
• Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence
• Cycle Scheme
• Get a healthy and eco-friendly start to each day with our cycle scheme – perfect for working up an appetite!
• Comprehensive Family Leave Benefits
• When life serves up big changes, we’re here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.
• Free Food and Drink on Shift
• Enjoy a daily free…