Sales Associate

Join to apply for the Sales Associate I role at Rodda Miller Paint
.

This range is provided by Rodda Miller Paint. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$25.00/hr - $40.00/hr

Position
Summary
:
Provide exceptional customer service by assisting with product selection, color matching, paint tinting and order processing. Support management and co-workers in day-to-day operation of the store. Maintain store appearance and organization, bringing a pleasant manner to the job and contributing to a professional and safe workplace. Full physical mobility is required for this position.

• Greet customers as they enter the store and assist them in identifying their paint product needs.
• Answer customer inquiries in person and by phone, resolve issues in a professional and timely manner.
• Provide product suggestions based on customer and project requirements, preferences, and budget.
• Mix and tint paint using formulated colors and the color matching system according to company specifications. Record data in customer color history files.
• Educate customers on paint application techniques and product usage.
• Operate point-of-sale (POS) system, process sales, product, inventory & pricing inquiries.
• Keep the store organized, clean, tidy, and inviting.
• Cooperate with team members to achieve service and sales goals and ensure customer satisfaction.
• Stay updated on product knowledge, industry trends, and store promotions.
• Adhere to company policies and procedures, safety guidelines and inventory management protocols.
• Keep secure and protect company and corporate inventory and assets. (Product, equipment, cash/funds)
• Inventory control; aisle, slotting and routine cycle counts
• Shipping and receiving; unload and put away freight, stock shelves, rotate inventory, organize merchandise, prepare shipments as directed.
• Operate equipment, forklifts, pallet jacks, hand trucks, load and unload vehicles in a safe manner.
• Adhere to workplace safety and health rules. Promptly report injuries, hazards, incidents or concerns.
• Proper use and maintenance required, and company provided PPE (personal protection equipment)
• For delivery driver portion duties, safely and lawfully operate the company vehicle so travel time and distance is optimal. Ensure load is properly secured, complete vehicle pre-trip check.
• AOR’s - Areas of Responsibility:
  All other store duties as assigned.

• Always behave in a manner which provides a workplace free from harassment, intimidation, hostility or any activity that creates such an environment for employees, customers, and suppliers.
• Show kind & respectful behavior to everyone. Treatment which embodies the Workplace Fairness program.
• Display an approachable manner through optimistic, professional and mature behavior.
• Maintain composure under complex and changing workflow situations.
• Integrity to always "do the right thing" while meeting the objectives of the job.

• Attendance:
  Timely & predictable attendance is a requirement for all company employees.
• Scheduling & reporting must remain flexible & available given the needs of the business & customers.
• Through on-the-job training and presence, develop practical & functional knowledge of core product lines
• Training:
  Complete all required job training including, but not limited to:
  Onboarding, Associate Training, HMIS / DOT, Safe Driving, SERVICE 6, forklift cert. (if required), Workplace Fairness / Code of Conduct, Workplace Safety / Accident Prevention Program, Product and Coatings programs.
• Driving:
  Ability to legally drive for business is an essential job function. Maintain an MVR, which is consistent with company’s safe-driving guidelines. Possess an active, unrestricted driver’s license in the state of residence.
• Basic oral communication:
  Fully conversant (speaking, listening), fluent in English.
• Reading and writing skills:
  Basic skill in reading and writing documents in standard English text
• Mathematical skills:
  Skill in adding, subtracting, multiplying, and dividing whole numbers,…