Planner - FTC

Position: Planner - 15 month FTC
£30,416 Chelmsford Temporary, Full Time We are looking for a Planner for a15 month

FTC to undertake effective planning work, coordination of teams, administrativedutiesand financial and statistical functions in support of all Operations teams providing excellent planned maintenance, responsive repairs, empty homes,compliance and grounds services. Whatyou'llbe doing Co-ordinate resources across alltradesteams, including contractors, to ensure that the right number of people with the right skills are in place to achieve business objectives. Effectively schedule all works, projects and inspections and organise materials,logistics, equipment and waste clearance to maximise the efficient use of resources, improve productivity and provide an excellent service to customers.

Act as an ambassador to live CHPs values, taking appropriate actionto ensure that customers are well informed and feel safe in their homes, by collecting property data, checking customerdetailsand providing appropriate customeradvice and support. Undertake administrative,financial and analytical activities to support the general operation of the Operations team where required. Take responsibility, in conjunction with colleagues, for creating and implementing customer focussed business procedures / processes which ensure accurate/ efficient work planning, administrative and support services, andeliminateany non-value activities for Operational teams.

What we are looking for Evidence of attainment of good literacy and numeracy,eg, through GCSEs or equivalent) or equivalent demonstrable prior learning.

Experience of office systems and procedures, ideally in a repairs reporting,maintenanceor scheduling role. High levelof computer literacy including a good working knowledge of Microsoft Office packages (Word,Exceland Outlook).

Experience of working in a customer focused environment. Able to prioritise work and manage conflicting deadlines. Benefits The salary for this post will be £30,416 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipatevolunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.

37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. Weoperatea hybrid working policy ase note:
We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. The Company Werea local housing associationthatspassionate about tackling the housing shortage in the East of England. We provide warm,safeand affordable homes. But wedontstop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference.

We'llbe bold and open-minded in our pursuit of solutions to help people transform their lives.