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Event Manager / Planner

Complaints & Training Lead — Service Excellence

Job in Chelmsford, Essex County, CM1, England, UK
Listing for: Pinnacle Group Limited
Apprenticeship/Internship position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
  • Management
    Event Manager / Planner
Job Description & How to Apply Below
A leading service provider in Chelmsford is seeking a Complaints and Training Manager to ensure high-quality resolution of customer complaints and drive training initiatives. The role involves managing a complaints team, developing training programs, and collaborating across departments to enhance service quality. Candidates should possess strong leadership skills, experience in complaints management, and a background in customer service training.

This role offers a chance to join a values-driven organization committed to service excellence.
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