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Metering Operations Customer Service Advisor

Job in Chelmsford, Essex County, CM1, England, UK
Listing for: NWG (Northumbrian Water Group)
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 38000 GBP Yearly GBP 28000.00 38000.00 YEAR
Job Description & How to Apply Below

Northumbrian Water Group (NWG) is recruiting for a customer-focused Metering Operations role based in Chelmsford. You will coordinate meter readings, support field-based teams, and handle customer enquiries, billing queries and appointment scheduling to ensure excellent service.

You will build strong internal relationships, thrive in a fast-paced environment and contribute to improving customer experiences across meters, tariffs and optant requests.

We have an opening for a Metering Operations Customer Service Advisor in Chelmsford, England, United Kingdom within Management & Operations.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Chelmsford, England, United Kingdom.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 28.000 - 38.000.

We aim to respond to suitable candidates as soon as possible.

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